Independent utility connection assistanceOur role, explained

SERVICE GUIDE / INTERNET

More settling in.
Less buffering.

A useful internet plan fits the people, devices, and routines in your home. Compare the full arrangement before you commit.

01

Think about your everyday use.

Make a quick list: video meetings, streaming, online gaming, security devices, and the number of people online together. Ask about upload performance as well as download speed, especially if your work involves large files or frequent video calls.

02

Check the exact address.

Availability can vary by building, unit, or installation type. Ask the provider to check your complete address. In an apartment, confirm access rules or any building agreement with the property manager. A plan advertised for a city may not be available in every home.

03

Read the full monthly picture.

Ask about promotional periods, the price after a promotion, equipment rental, installation, data limits, contract length, and cancellation terms. Confirm which figures are recurring and which are one-time. Buying your own equipment may involve separate compatibility requirements.

04

Plan the installation around your move.

Ask whether self-installation is available or whether an appointment is needed. Confirm equipment delivery, building access, appointment windows, and the date the service is expected to work. Keep your old connection until you have arranged the handover that suits your household.

ONE LESS THING ON YOUR LIST

New place. Clear next steps.

Have your service type, city, and moving date ready. Let’s talk through your next step.

Call (855) 704-4049
Independent utility assistanceCall (855) 704-4049